To provide you the best answers, please direct questions about financial aid to: https://financialaid.ucr.edu/.

Payments are due on the 15th of every month. If the 15th falls on the weekend, the payment is due the Friday before. Please refer to your STATEMENT to review past due charges.

Your account will need to be reviewed. Email Student Business Services (SBS) at sbsofc@ucr.edu or call (951) 827-3204.

You may be eligible for the Deferred Payment Plan (DPP) if your balance is specific to tuition/fee charges only. Log into your R’Web, Student Account Online, to see if you qualify.

Please note your account is subject to assessing additional late fees for missed payment deadlines. Please email sbsofc@ucr.edu or come to HOSS for assistance.

Late fees are charged to the student account for payments received past the due date and are not generally waived. If you feel a late fee was charged to your account in error, you can email the Student Business Services (SBS) at sbsofc@ucr.edu.

1. Have you accepted your Financial Aid Award and/or completed all requirements? Go to R'Web and click the Financial Aid icon to verify.
2. Do you have holds on your student account? Holds can prevent aid from updating to your account in a timely manner. Go to R'Web and click the HOLDS icon for review

Submit all questions and health waiver form through the campus health website: https://studenthealth.ucr.edu/student-health-insurance-plan-ship.

1. To review your hold and the resolution necessary to clear it log into your R’Web account, click holds, click resolution.
2. Follow the resolution instructions

The Cashier’s office accepts cash, check, and money orders for in-person payments. Credit card payments must be completed online through R’Web by 4:00 pm.

To make a payment online go to your R'Web, click Student Account, Student Account Online.

In-Person cash/check payments must be made between 9:00AM-3:00PM. (The Cashier's office is closed from 12-1PM)

Overpayments are not accepted and cannot be held on the Student Account for future terms and/or charges. Overpyaments received by mail will be returned to the sender

Payments can only be made to accounts with posted charges. Overpayments are not accepted and cannot be held for future charges.

• The university is subject to Federal Rights to Privacy Act (FERPA) and can only provide certain information to authorized users. Please refer to the Registrar’s website for detailed information and instructions on obtaining authorization. https://registrar.ucr.edu/resources/ferpa

Transcripts are processed by the Registrar and requested online. Visit the Registrar’s website for more information: https://registrar.ucr.edu/.

You can send an email to reghelpdesk@ucr.edu or call (951) 827-7284

Refund checks are processed once a week and mailed on Tuesday mornings to your local address on file.  If you want your refund faster, we recommend you sign up for direct deposit.

Direct deposit are processed nightly.  You will receive a notification once the funds have been approved and when to anticipate funds in your individual bank account.

If we already processed your direct deposit refund, SBS must receive the notification from the bank alerting us your account is closed.  SBS can’t process a new refund until the money is returned. for details.

FSA Pay is pilot program offering an easy-to-use debit card to receive your financial aid refund. Most ideal for a student who does not have a bank account or seeking another option to receive their refund. Click on the link https://studentaid.gov/myfsapay for more details. for details.