Staff are now available to assist over the phone from 10AM to 4PM (Monday-Friday) at (951) 827-3204. You can also email the office at sbsofc@ucr.edu for answers to your question. Click the link for more information on Campus Return and COVID-19.
Coronavirus (COVID-19) information and resources.
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- BFS Announcements
Term Change Banner - Winter 2020
TO ALL DEPARTMENTS CURRENTLY BILLING ONLINE THROUGH BANNER: Effective November 15, 2019…the term in Banner will change to 202010 (Winter 2020) for all student accounts. Please be sure to post any charges and/or cancellations/reversals on or after November 15, 2019 in the appropriate term, 202010. All non-student accounts should be billed in term “ARTERM”. Should...
Term Change Banner - Fall 2019
TO ALL DEPARTMENTS CURRENTLY BILLING ONLINE THROUGH BANNER: Effective August 16, 2019…the term in Banner will change to 201940 (Fall 2019) for all student accounts. Please be sure to post any charges and/or cancellations/reversals on or after August 16, 2019 in the appropriate term, 201940. All non-student accounts should be billed in term “ARTERM”. Should...
June 2019 Chargeback
From: Rhonda Lynn High rhonda.high@ucr.edu> Sent: Monday, July 8, 2019 3:14 PM To: 'Banner_DeptBilling@lists.ucr.edu Cc: sbsadmin@ucr.edu Subject: June 2019 Chargeback Dear Colleagues, SBS recently completed its first chargeback since the 2016 Banner conversion. This email is being sent to all Banner A/R Departmental Billing users to notify you of the new report that has...
Term Change Banner - Spring 2019
TO ALL DEPARTMENTS CURRENTLY BILLING ONLINE THROUGH BANNER: Effective February 15, 2019, the term on Banner will change to 201920 (Spring 2019). Please be sure to post any charges and/or cancellations/reversals on or after February 15, 2019 in the appropriate term, 201920 (Spring 2019).
Term Change Banner - Winter 2019
TO ALL DEPARTMENTS CURRENTLY BILLING ONLINE THROUGH BANNER: Effective November 15, 2018, the term on Banner will change to 201910 (Winter 2019). Please be sure to post any charges and/or cancellations/reversals on or after November 15, 2018 in the appropriate term, 201910 (Winter 2019).
Bad Debt Collection Process
With the retirement of the campus IBM system, it was necessary to implement a new system for the collection of bad debt. As a result of the new system, simplification of the charged back debt and returned check process was necessary. Effective November 1, 2018, the following procedures were implemented: 1. Recovery of bad debt...
Late Fee Increase
Effective July 1, 2018, Student Business Services (SBS) Late Fee will increase from $12.50 to $25.00 per month on miscellaneous (Parking, Library Fines, Emergency Loan installments, Financial Aid/Stipend Invoice charges, etc.) delinquent account charges (does not apply to tuition/fees late payments or housing charges). This fee has not increased since the late 1990’s.