University of California, Riverside

Student Business Services

Preloan / Entrance Counseling

Effective August 1st, UCR will be using a new loan servicer.  During the period August 1st through August 18th, entrance/exit counseling and MPN eSignature functions will not be accessible with the exception of Direct Loans.  If you have a Federal Direct Subsidized or Federal Direct Unsubsidized please proceed in completing your entrance requirement.  For all other loans, you will not be able to complete preloan/entrance counseling until the new billing servicer’s site is accessible.  For questions, please contact our office at or 951-827-3204.

Preloan/Entrance Counseling is a requirement for all first time student loan/scholarship borrowers at UCR. To determine if you need to complete preloan/entrance counseling, please aswer the following questions:

1.   Freshmen Students: Are you borrowing a student loan at UCR?

2.   Continuing Students: Is this the first time you are receiving a specific type of loan (e.g., Direct Stafford, Perkins,       or University loan) at UCR?

3.   Transfer Students: Did you receive loans at other institutions, but is this the first time you are borrowing at UCR?

If you answered YES to any of these questions, you MUST complete preloan/entrance counseling before your loan funds will be disbursed.

Please note: Perkins Loan borrowers MUST complete preloan/entrance counseling each year.

To complete your preloan/entrance counseling requirement, please click on the loan/scholarship(s) you are taking out and you will be directed to the appropriate site to complete your requirement.

  • Berger Foundation Mission Repayable Scholarship
  • Direct Grad PLUS Loan
  • Direct Stafford Loan
  • DREAM Loan
  • First 5 Riverside Loan to Scholarship
  • Loans for Disadvantaged Students
  • Mission Award Repayable Scholarship
  • Mitchell Service Award Repayable Scholarship
  • Perkins Loan
  • Primary Care Loan
  • Regional Properties Mission Repayable Scholarship
  • TEACH Grant
  • Theodore Woodrow Mitchell Service Award Repayable Scholarship
  • University Loan

To sign the promissory note for your institutional loan/scholarship, please visit the E-Sign Web Site for Institutional Loans.

Please note: It may take a minimum of 72 hours for your account to be updated once you have completed your preloan/entrance counseling requirement and signed your promissory note.

If you have questions regarding completion of your preloan/entrance counseling or promissory note requirement, please contact us at the address below:

Student Business Services
Student Services Bldg, HOSS
(Highlander One Stop Shop)
Phone: 951-827-3200

More Information 

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

Contact Information

Student Business Services
900 University Avenue

Tel: (951) 827-3204
Fax: (951) 827-3576

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